24/7 Service
Don't wait, call now
425-780-9659
The longer you wait, the worse the damage gets!
What is Water Damage Mitigation?
Water damage mitigation is the emergency service that is done to stop the spread of water and minimize the damages done to your home. Most insurances cover sudden and accidental water damage, and these claims are usually covered even before obtaining approval. Water mitigation is covered because it limits the damages to your home. Taking quick action will save you and your insurance provider money that would otherwise be spent on reconstruction. It’s important to take immediate action to ensure you’re covered by insurance.
Water damage is one of most common insurance claims and can be caused by a variety of reasons such as: bursted pipes, frozen pipes, overflowing appliances, clogged gutters, roof leaks, leaky water heaters, poor drainage and overflowed tubs and sinks. Not only is it common, but can be one of the most of expensive claims as well. That's why important you call qualified specialists that can start the mitigation process quickly and limit the damage done to your home. Furthermore, an experienced team will know how to work with your insurance to help you get covered.
Even tiny leaks can lead to extensive damage and it’s important to treat all leaks and/or potential leaks seriously. The longer you wait, the worse the damage gets and can lead to mold growth in as little as 24-48 hours. There is many health risks associated with indoor mold growth and is especially harmful for children, elderly people, and those with pre-existing respiratory illnesses.
Slow leaks can remain hidden for years and cause structural damage to the framing components of your home. If you have a leak or suspect you may have a hidden leak, call us! We have methods of detecting even the smallest of leaks and can restore your property quickly, and efficiently.
What to do if you have a leak?
Step1: If your pipes burst or you have a suspected leak, start by shutting off the main water supply to your home to stop the flooding. The home's water shut off is commonly in the garage, mechanical room, near the water heater, or in a basement/crawlspace.
Step 2: Call us immediately so we can get onsite ASAP to start the mitigation process. Once onsite we can determine if the leak is coming from a pipe, and whether a plumber needs to be called. If a plumber needs to be called, we work with local businesses and can refer you to one of our trusted partners.
What is done once we're onsite?
Initial Inspection
Once onsite, we’ll inspect your property and determine where the leak originated, what areas have been affected, and come up with the best course of action to start the drying process. We'll use a combination of moisture meters and thermal cameras to make sure we're finding every area that has been affected.
Proper Documentation
Once we’ve documented all important information such as the category of water (clean, grey, black), source of leak, and affected areas, we'll start the drying process.
Water Extraction
If there is standing water, powerful extractors will be used to remove as much of the water as possible. Making sure this step is done thoroughly is important as it'll minimize the amount of time that's required to dry out the areas.
Restorative Drying
We’ll strategically set up industrial dehumidifiers, fans, and other specialized equipment to continue the drying process and avoid potential mold growth. Throughout the drying process, we’ll continue to test and monitor the affected areas to make sure everything is drying properly
Sanitizing and Disinfection
Once we have confirmed the areas are thoroughly dry, we’ll sanitize the affected areas and determine what needs to be done to rebuild your property back to its pre-loss condition. We’ll work directly with your insurance provider and come to an agreement on how to best rebuild the property.
Reconstruction
Rebuild the property back to it’s original condition and do a walkthrough with the homeowner to make sure everything looks as good as new. We’ll also provide documentation of the completed project for insurance purposes.
We take pride in providing quality craftsmanship and provide a workmanship warranty on all of our repairs.
Leak Detection
Sudden bursts in pipes, appliance malfunctions, and flooding are all obvious and the source of the leak can usually be found easily. However, there are other slow leaks that can be much harder to locate. We have technicians with specialized training and the proper tools to detect these leaks. We combine our extensive knowledge of residential buildings with thermal cameras to find these hidden leaks.
Some indications that you may have a hidden leak are: peeling paint, discolored areas on walls/ceilings, cracks along drywall seams, soft subfloors, musty odors, water stains, mold and mildew stains. If you notice any of these throughout your home, feel free to call us for a free thermal inspection of the area.
Categories of Water
There are 3 different categories of water and each one of them need to be handled differently to make sure you’re home is restored properly. A properly trained IICRC certified technician will be able to identify the category of water as well as what materials have been affected. They’ll use this information in combination with IICRC standards to determine what specific action to take during the restoration process
.
Category 1: Clean Water
Originates from a sanitary water source and does not pose substantial risk from dermal, ingestion, or inhalation exposure
Category 2: Grey Water
Contains significant contamination and has the potential to cause discomfort or sickness if contacted or consumed by humans.
Category 3: Black Water
Grossly contaminated and can contain pathogenic, toxigenic, or other harmful agents and can cause significant adverse reactions to humans if contacted, or consumed.